Terms & conditions


These Terms & Conditions apply when you pre-order a product from MTS bv, whether it is online or in our temporary showroom. By placing a pre-order you are agreeing to be bound by these terms, so please read them carefully before you place a pre-order and keep a copy or note for your records.

Placing a pre-order
To place a pre-order, you will need to provide certain information, including but not limited to your name, address and billing information. It is your responsibility to ensure this information is accurate and up to date. If we do not have accurate information, we will not be able to keep you informed.
Please note that Pre-orders are non-transferable.

When you place a pre-order you will need to pay the full upfront price of the product. You may cancel your pre-order and get a full refund of your pre-order payment at any time before the product has been despatched.

Pre-order delivery dates may be subject to change as a result of factors outside our control, such as delays in manufacture or shipping delays. Therefore if you place a pre-order, you accept that there may be delays to the estimated delivery date shown at time of purchase. If there is a change to a pre-order delivery date we will do our utmost to keep you informed.


Either party may cancel a pre-order at any time for any or no reason before our notice to you that the product has been shipped. If cancellation occurs before the shipment, you will be entitled to a full refund of your pre-order payment.


Regarding any pre-order for a product that is not yet launched you understand and agree that such product’s design and technical features are currently under development and that the product that may be shipped to you may differ from the product displayed at the time of pre-order. If for any reason you are not happy with the final version of the product, your sole and exclusive remedy will be your right to withdrawal as set out in the Terms for Purchase.

All personal data provided will be treated in a confidential manner. We only use this information for the administration of your order, deliveries and invoices. Your information will not be passed on, rented or sold to any third parties.


MTS b.v.
Kruisbeemd 31
2550 Kontich


Belgian VAT number: BE0453.629.111